Suzan Karabakal is a UX Researcher & Designer at the University of Michigan Library, creating an intuitive digital experience.
Selected Case Studies:
General Motors UWB Project
Jan - May 2025 | UX Design | Automotive UX
I worked with General Motors to reimagine the shared vehicle experience in the Chevrolet Silverado EV, leveraging Ultra-Wideband (UWB) technology.
U of M Library Search
May - Jul 2024 | UX Research | Summer Fellowship
Over an 8-week UX research fellowship, I recommended design improvements to the University of Michigan Library’s search tools. Three UI improvements were implemented, contributing to a 5% increase in user satisfaction in our biennial benchmarking survey.
Favor: Points-based gig economy app
Jan - May 2025 | UX Design | Master’s Capstone Project
Researched and designed a mobile app concept intended to foster a reciprocal sharing economy through a unique points-based system.
Recent UX Highlights:
Some other research projects I have contributed to in my internship with the U of M Library: